About Boliba Savings and Credit

Boliba Savings and Credit was established under the Cooperative Societies Act No. 6 of 2000 (Registration Number 1544). It is the trading arm of Boliba Multi-Purpose Cooperative.

The cooperative was founded in 2000 by former employees of the defunct Lesotho Bank (in liquidation) together with visionary local businessmen. Their shared goal was to create a member-owned financial institution that would provide accessible savings and credit services to the Basotho nation — especially those underserved by mainstream commercial banks.

Our Beginning

Boliba Savings and Credit officially commenced operations on 26th June 2000 at BEDCO. Today, our Head Office is located at The Old Coop Lesotho, just less than one kilometer from Maseru Main Traffic Circle along the Main South 1 Road.

We currently operate three service centers:

  • Head Office & Main Service Centre – Maseru (Metcash Building)
  • Maputsoe Branch – Leribe District
  • Mohale’s Hoek Branch

Our Market Focus

We proudly serve the underserved market that many traditional banks often overlook. Our members include:

  • Small, Micro, and Medium Enterprises (SMMEs)
  • Low-income employees from both public and private sectors
  • Savings groups, societies, and community organizations

We exist to bridge the financial inclusion gap by offering affordable, flexible, and dignified financial services to ordinary Basotho families and entrepreneurs.

Our Professional Team

Boliba is powered by over 80 highly professional staff and a strong management team that combines deep banking experience with modern business techniques. Our team is committed to delivering efficient, transparent, and member-focused services.

What We Offer

We provide a comprehensive range of financial products, including:

  • Savings Products — Ordinary Savings Accounts, Short-term and Long-term Investment Accounts, and specialized Business Accounts
  • Credit Products — Flexible personal and business loans tailored to our members’ needs
  • Digital Innovation — We are preparing to launch Mobile Money services to offer even greater convenience, flexibility, and affordability in daily transactions

How to Access Our Services

To enjoy any of Boliba’s products and services, one must first register as a member. Upon approval, a membership account is opened, making you a part-owner of the cooperative with access to all our savings, investment, loan, and funeral products.

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Vision Statement

To develop continually as a forward-looking cooperative with competent and committed professionals of high ethical standards, and to become Lesotho’s preferred development finance partner by supporting employment creation and poverty eradication across the nation.

Mission Statement

BSC’s mission is to provide competitively priced, tailor-made financial, technical, and advisory solutions to Basotho individuals and viable local enterprises, acting as a catalyst for economic development and financial inclusion.

Our Core Values (I-CREDIT)

The values that guide every decision, action, and interaction at Boliba Savings and Credit are embodied in I-CREDIT:

  • Integrity
    We uphold the highest standards of honesty, transparency, and ethical conduct in all our operations.
  • Client Focus
    Our members are at the center of everything we do. We listen, understand, and deliver solutions that genuinely meet their needs.
  • Recognition
    We value and appreciate our members, staff, and stakeholders, celebrating achievements and contributions.
  • Effectiveness
    We strive for excellence and measurable results in all services we provide.
  • Diligence
    We approach our work with dedication, care, and a strong sense of responsibility.
  • Innovation
    We continuously seek better, smarter, and more convenient ways to serve our members.
  • Team Work
    We believe in the power of collaboration — working together as one team to achieve greater impact.
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Awards & Recognition

Boliba Savings and Credit has earned recognition for its contribution to financial inclusion and community development in Lesotho.

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We remain focused on earning the continued trust of our members through excellent service and measurable impact rather than chasing awards.

  • Recognised among the most admired financial services brands in Lesotho (Brand Africa surveys).
  • Consistent supporter of national initiatives, including the Operation Hloekisa Lesotho cleaning campaign and education sponsorships through the Ministry of Education and Training.
  • Long-standing partner in promoting savings culture and SME financing across the country.

Our Commitment to Member Relationships

At Boliba Savings and Credit, we place strong emphasis on building and maintaining long-term relationships with our members through dedicated Customer Relationship Management.

What This Means for You
  • Regular Communication — SMS alerts, account updates, and timely information on products and promotions.
  • Feedback Driven — We listen to member suggestions and continuously improve our services.
  • Dedicated Support — Easy access to consultants via phone, WhatsApp, email, or in-branch visits.
  • Financial Education — Ongoing support and training to help members make informed financial decisions.
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Board of Directors

The Board of Directors provides strategic oversight and governance to ensure Boliba Savings and Credit remains a strong, member-focused, and sustainable cooperative.

Members of the Board are elected by the general membership in line with the Cooperative Societies Act No. 6 of 2000 and the Cooperative’s Constitution.The Board is composed of experienced Basotho professionals from diverse backgrounds including finance, business, and community leadership.

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The Chairperson

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Vice Chairperson

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The Secretary

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Vice Secretary

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Treasurer

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Two Members

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Two Members
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Management Structure

Boliba Savings and Credit operates under a clear and effective governance and management structure that ensures strong oversight, accountability, and efficient service delivery to our members.

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General Manager

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Internal Auditor

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ICT Manager

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Secretary

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AGM Operations

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AGM Finance & Administration

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Marketing Manager

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Operations Manager

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Finance and Admin Manager

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Credit Manager

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Risk Compl. & Total Quality Manager
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Ready to Get Started?

Join thousands of Basotho who trust Boliba for their financial needs.

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